How We Work

A clear process with the right people in the room.

Website projects move faster when the important decisions are made early and the people doing the work stay involved. Our process keeps the thinking connected while giving you clear points to review and approve.

The process

01

Understand the business

We discuss the goals, audience, offer, current challenges and practical requirements. We also review any existing research, brand material and content.

02

Set the direction

We agree the positioning, site map, scope, responsibilities and timeline. This gives the project a shared foundation before production begins.

03

Shape the content and design

Copy and design develop in conversation. You review the work at agreed milestones, with decisions captured before the next stage moves forward.

04

Build and test

We develop the approved direction, add the agreed content and test the site across common devices and browsers. Search, analytics and accessibility essentials are checked before launch.

05

Launch and hand over

We support the launch, transfer the agreed access and files, and show your team how to manage the site. Ongoing support can be added if needed.

What we need from you

You bring the knowledge of the business and access to the people who can make decisions. We guide the process, ask the right questions and keep the project moving. Prompt, consolidated feedback helps protect the timeline.

Typical timing

A focused website usually takes four to eight weeks. Larger sites and projects with custom functionality take longer. We confirm the schedule after discovery, once the page count, content needs and technical scope are clear.

Have a website project in mind?

Tell us what you are trying to achieve. We will explain the best starting point and what the process would involve.